Refund Policy for Growx.academy
At Growx.academy, we value our learners and aim to provide the best educational experience possible.
This Refund Policy outlines when and how refunds may be issued for our courses and services.
1. General Policy
All payments made on Growx.academy are considered final.
However, we understand that situations may arise where a refund is necessary, so we’ve created a fair and transparent policy.
2. Eligibility for Refund
You may be eligible for a refund if:
- You have accidentally purchased the wrong course and contact us within 3 days of purchase.
- You experience a technical issue that prevents access to the course, and it cannot be resolved by our support team.
- The course content is not as described or unavailable due to an error on our part.
Refunds will not be granted if:
- You simply change your mind after accessing course materials.
- You fail to complete the course or meet your own learning goals.
- You attempt to abuse or misuse our refund system.
3. Refund Request Process
To request a refund:
- Email us at [insert email address] with your order details and reason for the request.
- Our support team will review your request within 5–7 business days.
- If approved, your refund will be processed through the original payment method within 7–10 business days.
4. Non-Refundable Items
The following are non-refundable:
- Downloadable products, digital certificates, or e-books
- Subscription or membership fees (after the current billing period starts)
- Promotional or discounted purchases
5. Course Cancellation by Growx.academy
If we cancel or discontinue a course, all enrolled students will receive a full refund or free transfer to another course of equal value.
6. Contact Us
If you have questions or concerns about this Refund Policy, please contact us:
Email: [insert your email address]
Website: https://growx.academy
